Welcome to the CallCentreVoice links section. This section contains links to other websites that we think you might find useful. If you know of a link that could be useful to other members, please let us know. Keep visiting this page to access new links as we add them.
Link
Best Practice Call Centre ManagementWebsite for the call centre best practice events run by Datamonitor
4719
Call Centre AssociationThe professional body for contact centres
3863
Call Centre Focus MagazineUK-based call centre magazine with articles
2831
Call Centre HelperCall Centre advice site
5539
Call Centre Learning CenterA comprehensive directory for call center managers
3543
Call Centre Management AssociationProfessional Association for Call Centre Managers and Supervisors
5976
Call Centre Management Association IrelandProfessional body for contact centres in Ireland
1320
Call Centre Managers Forum (Australia)Excellent all-round resource from Australia
2307
Call Centre RecordingCall Recording Specialists (sponsor)
1491
CallCentreGurusCall Centre Weblog & Commentary
2094
CentricCentric delivers IP hosted inbound & outbound multi-media contact centre technologies to outsourcers around the world
1984
Contact in GautengCiG is a provincial body focused on uniting the contact center industry in Gauteng, South Africa.
1297
CRM GuruSite for all CRM matters
2461
DatamonitorThe home of business intelligence
1285
i-CALL.co.ukHosted and Virtual Call Centres
2768
L3Prime - WFM WisdomNext generation high definition workforce management
1728
MX DigitalSpecialist contact centre solutions consultants
4433
North West Contact Centres ProjectNWCCP are focused on improving health, safety and productivity in contact centres within the NorthWest
1190
Reynard ThomsonSpecialists in Requirements Prototyping
505
RostrvmSupplier of multi-channel call centre software (sponsor)
3473
SER SolutionsBest in class enterprise contact centre solutions
11350
The Acoustic Safety ProgrammePromotes best practice in health & safety of telephone operatives at risk from the causes and effects of acoustic shock and noise interference.
1841
The Taylor Reach GroupHome of the Customer Reach Newsletter
3759
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