CallCentreVoice Web Links

Welcome to the CallCentreVoice links section.

This section contains links to other websites that we think you might find useful.

If you know of a link that could be useful to other members, please let us know.

Keep visiting this page to access new links as we add them.

Link

Best Practice Call Centre Management
Website for the call centre best practice events run by Datamonitor

http://www.futurecallcentres.com2500+ views

4055

Call Centre Association
The professional body for contact centres

http://www.cca.org.uk2500+ views

3397

Call Centre Focus Magazine
UK-based call centre magazine with articles

http://www.callcentre.co.uk1000+ views

2426

Call Centre Helper
Call Centre advice site

http://www.callcentrehelper.com2500+ views

5128

Call Centre Learning Center
A comprehensive directory for call center managers

http://www.call-center.net2500+ views

2976

Call Centre Management Association
Professional Association for Call Centre Managers and Supervisors

http://www.ccma.org.uk2500+ views

5612

Call Centre Management Association Ireland
Professional body for contact centres in Ireland

http://www.ccma.ie1000+ views

1015

Call Centre Managers Forum (Australia)
Excellent all-round resource from Australia

http://www.callcentres.com.au1000+ views

1862

Call Centre Recording
Call Recording Specialists (sponsor)

http://www.callcentrerecording.com1000+ views

1186

CallCentreGurus
Call Centre Weblog & Commentary

http://www.callcentregurus.com1000+ views

1751

Centric
Centric delivers IP hosted inbound & outbound multi-media contact centre technologies to outsourcers around the world

http://www.centriccc.co.uk1000+ views

1676

Contact in Gauteng
CiG is a provincial body focused on uniting the contact center industry in Gauteng, South Africa.

http://www.contactingauteng.co.za500+ views

976

CRM Guru
Site for all CRM matters

http://www.crmguru.com1000+ views

1433

Datamonitor
The home of business intelligence

http://www.datamonitor.co.uk500+ views

973

i-CALL.co.uk
Hosted and Virtual Call Centres

http://www.i-call.co.uk/Call_Centre_Voice.html1000+ views

2343

L3Prime - WFM Wisdom
Next generation high definition workforce management

http://www.wfmwisdom.com/index_HD_WFM_Exec_Sum_CCV.htm250+ views

348

MX Digital
Specialist contact centre solutions consultants

http://www.mxdigital.co.uk2500+ views

4140

North West Contact Centres Project
NWCCP are focused on improving health, safety and productivity in contact centres within the NorthWest

http://www.nwccp.org500+ views

866

Reynard Thomson
Specialists in Requirements Prototyping

http://www.reynardthomson.comLess than 250 views

222

Rostrvm
Supplier of multi-channel call centre software (sponsor)

http://www.rostrvm.com2500+ views

2746

SER Solutions
Best in class enterprise contact centre solutions

http://www.ser.com2500+ views

10361

The Acoustic Safety Programme
Promotes best practice in health & safety of telephone operatives at risk from the causes and effects of acoustic shock and noise interference.

http://www.acousticshock.org1000+ views

1462

The Taylor Reach Group
Home of the Customer Reach Newsletter

http://www.thetaylorreachgroup.com2500+ views

3113

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