CallCentreVoice Topic Office Environment & Design Questionnaire!

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Craig Oatway on 28/9/2004 12:02:34.
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Craig Oatway
Post Graduate Work Experience
Eastlake Group

6 posts
0 friends welcomed

Office Environment & Design Questionnaire!  [28/9/2004 12:02:34]

Hey, I know questionnaires can be pretty boring but I'm sure that most people visiting the forums are procrastinating even if just a little bit! So this is a link to a questionnaire regarding a study I am doing, it only takes 6-7 minutes and is actually quite interesting; it makes you think more about how your office environment and layout might be affecting you. So if you are interested in this subject, want to know more about things that affect the way you work or are just looking to kill a little time then click the link below.

To stop any Joe Bloggs filling out the questionnaire it has been set with a password which is simply "office", so click the link enter that password and off you go!

Survey Link

Thank you very very much in advance for everyone who takes the survey as a great deal of my work hinges on the response it gets. Also, if enough people from one office or callcentre fills it out I will be able to send a report specific to that office on recommendations for improvement!

Bye for now,

Craig

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Craig Oatway
Post Graduate Work Experience
Eastlake Group

6 posts
0 friends welcomed

oops  [28/9/2004 12:06:31]

Looks like the link isn't gonna work, could someone fix that for me or can people just copy and paste it into the address bar. Thanks!

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Dave Appleby
WFM & Business Telephony Manager
Healthcare Insurance

1565 posts
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Survey  [28/9/2004 12:28:11]

Craig there you go fixed.

I've posted the note you sent before below.


Hi,

I'm a postgraduate student doing work experience at the moment and some general market surveying work within the office sector. I have compiled a questionnaire about office design & environment. It's an online questionnaire that can be reached through a link (it's hosted on My3q.com) and only takes about 5 minutes to do. I've worked in a few call centres in my time from Clydesdale Bank to Esure Car Insurance in Glasgow, the latter being where I heard about Call Centre Voice. I was wondering if it would be ok to post my questionnaire on the forums here for people to complete at their will. It is quite an insightful questionnaire and if people want i'm offering some feedback on my findings once the survey is finished. I didn't want to go ahead and post it right away in case you didn't allow such things! So if someone could get back to me either way as soon as possible that would be great. Many thanks,

Craig Oatway


HTH

DaveA

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Craig Oatway
Post Graduate Work Experience
Eastlake Group

6 posts
0 friends welcomed

...  [28/9/2004 13:28:56]

Thats great! Thanks Dave

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Zoe Edmonds
Call Centre Manager
.

618 posts
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Craig  [28/9/2004 13:33:29]

Just done your survey now. Don't know how useful or representative my responses are as I have been on Maternity Leave since Easter, and my office has relocated while I've been off, so it's a mix of what I remember from the old place and my impressions from a few visits to the new!

Good luck!

Z

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Craig Oatway
Post Graduate Work Experience
Eastlake Group

6 posts
0 friends welcomed

thanks  [28/9/2004 13:58:47]

Thats great either way, anyone who has worked in any sort of office recently is really what I'm looking for so you certainly qualify!

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Jason Dickson
Telemarketing Manager
CCT

392 posts
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Survey  [28/9/2004 14:10:16]

I have completed the survey too.

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Colin Taylor
Chairman & CEO
The Taylor Reach Group, Inc.

91 posts
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Another completed survey  [28/9/2004 15:53:19]

I have completed the survey.
Feel free to contact me if I can be of any further assistance, specific to call centres. I have been involved in the design, layout and construction of many.

ctaylor@thetaylorreachgroup.com

Colin

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John Clark
Director
Reynard Thomson Ltd.

1384 posts
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Completed...  [28/9/2004 15:59:02]

Hope your research is fruitful, Craig.

John

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Paul Dulfo-Stagg
PBX Engineer, NCTS, NCDS, NCSS
witheld

273 posts
1 friends welcomed

He was telling the truth  [28/9/2004 16:18:47]

Just done the survey. It only took 6 - 7 minutes (if that).

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Craig Oatway
Post Graduate Work Experience
Eastlake Group

6 posts
0 friends welcomed

...  [15/10/2004 16:04:39]

Hey,

Just dropiing by to say to anyone who hasn't done this questionnaire yet...

"Gooooooooo Onnnnnn, go on, go on, go on, go on, go on.....GO ON"

Seriously though, I could use a few more replies so do a good deed for someone in need and sleep well tonight!

Craig

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