Hi everyone,

See also: Article Submission Call for Voices.

We're looking for anyone who might be interested in contributing guest articles on call centre and customer service issues. We're looking to add a little variety and it would be nice to hear some case studies or discussions on the various issues that concern us in our industry.

There's no commitment to follow-up articles - if members want to submit just the one article then that is fine. Of course, it's a great opportunity to plug a new way of doing things or discuss a successful application of some technology or method.

What's in it for CallCentreVoice

We get some variety in our content and I get a rest ;-)

What's in it for the author

Worldwide recognition, the respect of your peers and the chance to plug your organisatin (albeit mildly). And a mugshot next to your article if you wish...

What to do if you're interested

Contact us, letting us know roughly what it is you want to write about and perhaps a very brief synopsis.

Thanks,

John

Please contact me if you wish to contribute, and to discuss things further.

We're particularly interested in case studies, articles about improving customer service, comparisons of technology options and discussions of trends within the industry.

John

Still required. Have a look at the resources page to get a flavour of the sort of thing we're looking for. Customer Reach is a great example of the sort of quality content we'd love to add to CallCentreVoice.

John