CallCentreVoice Topic CCV Server Migration: 9th August 2008

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John Clark on 5/8/2008 13:21:34.
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John Clark
Architect and Guru
CallCentreVoice

1372 posts
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CCV Server Migration: 9th August 2008  [5/8/2008 13:21:34]

Hi folks,

This is a short announcement to let you know that we are moving CallCentreVoice to a new server on Saturday 9th August 2008. This is a faster, more capable server than the current one and will make the site more responsive.

As of Friday 8th, there is a possibility of outage whilst the DNS records which point our web addresses to the actual servers is updated (and then whilst that update ripples across the internet).

We ask you to be patient if you find the site inaccessible at any point over the migration period.

Thanks,

John (on behalf of the CCV team)

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John Clark
Architect and Guru
CallCentreVoice

1372 posts
0 friends welcomed

Update underway....  [8/8/2008 07:55:04]

With some luck you should see no outage as such but you may find that recent posts appear to 'vanish' for a short while (whilst the DNS switches to the new server, which in turn won't be updated with the final database for the forum until the switch is complete - if that makes sense).

Watch this space!

John

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Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

993 posts
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Update completed...  [8/8/2008 17:38:36]

If you can read this, anyway.

CCV is now in it's new home and hopefully everything should be functioning correctly. Please let us know if you spot any glitches.

Regards,
Darryl

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