CallCentreVoice Topic Welcome to the Acoustic Safety Programme forum

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Darryl Beckford on 8/9/2005 15:08:09.
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Acoustic Safety Programme   [This topic is read only]
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Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

1004 posts
3 friends welcomed

Welcome to the Acoustic Safety Programme forum  [8/9/2005 15:08:09]

The Acoustic Safety Programme is the first Public-Private initiative to protect Business and Call Centre Operators from the causes and symptoms of Acoustic Shock. The Acoustic Safety Programme is an Event and Post-event based end-to-end solution and commences with a series of one-day Conferences including lectures, courses and specialist equipment manufacturer workshops which are then followed with access to e-learning courses and a range of post-event equipment and personnel testing services and support.



Further information is available at www.acousticshock.org

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David Lilly
Senior Partner
Lilly Associates

5 posts
0 friends welcomed

Acoustic Safety Programme support from CallCentreVoice  [15/9/2005 15:52:24]

We would like to thank CallCentreVoice and Darryl Beckford Ltd for hosting the Acoustic Safety Programme discussion forum so that call centre agents and operatives across the UK can voice their opinion on subjects relating to acoustic injury and noise at work. This forum also provides people who work in this sector to access some of the World's leading experts in the field of acoustics engineering, health & safety and occupational health all of whom will be forwarded any questions which we feel can best be answered by them. We encourage all users of this forum to view the programme website www.acousticshock.org and post any relevant experiences they may have in respect of noise at work on this forum. This project is a public-private safety initiative aimed at supporting both employee and employer by providing access to the latest research, test results and support services the sector can offer.
Yours sincerely,
The Acoustic Safety Programme Team

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Ann-Marie Stagg
chair
CCMA (UK)

194 posts
0 friends welcomed

Call to Action - Help Acoustic Safety research  [27/6/2007 13:13:20]

Showing you support for the ASP-NPL research and testing will cost you NOTHING but a few minutes, for which we could secure further important Dti funding

I am writing to you today on a very important matter concerning Government support for the Acoustic Safety Programme. As you may know ASP-NPL carry out two fields of work: 'Independent Telephony Equipment Testing' and 'Research into the Cause and Effect of Acoustic Shock'. The first of these, which received start-up funding support from the Dti, will start to produce 'Comparative Test Reports' on in-line devices then headsets around August 2007 and then subsequent editions will be published as we move forward. The second project will start as soon as we have raised enough research budget to commence.

Very recently the Dti have offered, through NPL, the ability for ASP to secure a considerable grant for its work in the field I describe above. The funding for the ASP project at NPL Acoustics is part of a wider remit, however a significant part of it will be allocated to the advancement of the testing programme and toward technology/engineering developments that will become vital resources during the research study.

It is extremely urgent that you respond to this call to action. It will cost you nothing but a couple of minutes of your time, however we only have until Tuesday 3rd July to respond - this is the deadline for registering interest. Please see below...

The work ASP-NPL are carrying out will have an impact most specifically on the estimated 1 million+ call centre workers in the UK and the millions of others Worldwide. Beneficiaries of our testing and research will also include anyone using a telephone device for extended periods during their working day. In turn the results we achieve could benefit your business in the following obvious ways: improved health & safety and hearing conservation; improved customer satisfaction, and; protection of your profits from losses caused by sickness, injury and absenteeism due to hearing related events.

In order for NPL to secure this Dti grant for their work with ASP we need YOU to show your support for this project URGENTLY. All you need to do is to click on the link below, which will take you to the NPL website where you can read about the work and then fill in the very short form online to show your support. The Dti will decide which projects to grant funding to based on PUBLIC INTEREST, i.e. YOUR interest in whether this work is important to your business and your staff - which we assure you it is.

Please see Project A1.3 in the pdf document posted on the site below and fill in the form online - registering your support before NEXT TUESDAY 3rd July.

http://www.npl.co.uk/formulation/acoustics/stage_3.html

From David Lilly
ASP Programme Director

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