CallCentreVoice Topic ARC, Q-max and alternative ACD

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scott lewis on 26/5/2009 18:49:49.
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scott lewis
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SungardPS

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ARC, Q-max and alternative ACD  [26/5/2009 18:49:49]

Hi

We currently use ARC ACD and looking at options that link in with Q-max.

Has anyone any suggestions?

Scott

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