Which Trade Magazine do you read (e-skills will be undertaking a significant amount of press activity over the next few months)?

Can you also tell them what do you like about certain magazines ?

Personnally I read CCF.

What I like most is that the articles are of a sufficient length that I can rip out a page, take it with me.... and by the time I've finished my coffee I've also finished the article!

What more could you want?

I am curious to see what journals and the like people actually read (as oppose to receive and put in the bin) to assess where we might at some point place an advertisement for CallCentreVoice.

All comments welcome.

John

CCF and Call Center Europe.

However they both seem to be very hit or miss
on the distribution.

HTH

DaveA

I find contactcenterworld.com useful for keeping upto date with things.

Boo, hiss ;-)

Actually, I'm kidding. In fact, I'd like to work more closely with the other publications (both on- and off-line) as I think it could benefit everyone. However, I've always suspected that CCF see us as a threat for some bizarre reason - perhaps because our forum is miles better than theirs... ;)

John

John,

CCV provides a very good arena for the industry to discuss real issues.

I am of the opinion that 'readers' view multiple sources of information - but - actually participate in very few - that is where CCV succeeds against other call centre sites.

Stuart

I also read CCf and you may find that you can get it free. I have is sent to my home however we also get it at work on a corporate subscription.

Hi, first post since discovering this excellent forum. Only magazine i read at the moment is CCF but thats because i'm new to this business. I've only read the last couple of issues but in all honesty i've found out more about improving the dialler performance and managing the staff / ACD queues by reading some of the excellent topics in these forums on CCV. ( you guys must be doing something right to get me to put my hand in my pocket to subscribe within a couple of hours of finding you !!!) Keep up the good work.