Hi all,

Very big fan of the website been keeping an eye on it for a while now!

I have a few questions regarding a new campaign I am launching, if you don't mind of course!

Due to a major restructure in my company I have been put in charge of Telemarketing. We are going to do various campaigns which will possibly require different KPI measurements and training.

My main question is because we have brought in external employees I have no time to run a proper training programme. I was considering starting up a mentorship or one on one training in which they would work with the experienced advisors and have half days classroom style training to learn the products, role and systems.

Has anybody on here ever tried a system like this and if so did you find it effective?

Many thanks for reading. I appreciate any answers!